Seeking a Software Support Engineer to assist customers with technical issues and product training

RESPONSIBILITIES

• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. 
• Interface with Sales, Marketing and Development to improve product quality and design.
• Provide training to clients in the use of systems and applications as releated to the products.
• Troubleshooting and finding resolutions to technical problems reported by customers
• Document problems and solutions to company knowledge base.

QUALIFICATIONS

• BS in Computer Science or related industry discipline (BS Geology or Geophysics)
• 5+ years of industry experience in using G & G applications and data stores
• A thorough knowledge of oil industry Exploration and Production interpretative data
• Excellent written and verbal communication skills in English
• Needs to be able to work both independently and collaboratively
• Working knowledge of Solaris, Linux and Windows operating systems

Send your resume with e-mail and telephone contact information to jobs@openspirit.com.